Specialist Coordinator (Work & Wellbeing)
Job no: 924472
Work type: Full-time
Categories: Claims, Client Relationship Management
Specialist Coordinator (Work and Wellbeing)
- Full-time, fixed-term to July 2021 (parental leave back-fill)
- $87,517 base + super
Diversity & Inclusion
The TAC promotes a workplace that actively seeks to welcome and value unique contributions of all people, and is committed to diversity and social inclusion in our employment practices. We strongly encourage people with disability and diverse backgrounds to apply for our roles.
If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the TAC People & Culture Team on (03) 5225 7500 or via email at People_Culture@tac.vic.gov.au noting your preferred method of communication and contact details and a member of the team will be in touch.
About the Role
The Specialist Coordinator role is responsible for guiding client choice of the most appropriate services to support clients to achieve their work and life goals. There are two streams within this position – Work (Vocational support) and Wellbeing (Social support). Each has a specialised focus but both encompass mobile case management, multiple stakeholder engagement and progress monitoring. While TAC would look to match peoples’ skills to streams and you may feel you are better suited to either a Work or Wellbeing role, business needs may require you to be open to working in either stream.
Engage in regular face to face visits with clients and key stakeholders (eg. family, employers, providers,) to facilitate their
work and wellbeing goals
Collaborate and liaise with the clients Relationship Manager to inform of progress towards their work or wellbeing goals and
regularly communicate any barriers or opportunities to the achievement of the Client’s goals.
- Engage and facilitate outcomes with community support networks for clients with highly complex situations, for example emergency housing needs, complex psycho-social needs
Actively manage the provision of Vocational Services and work directly with Vocational providers to achieve client’s work
For more information on the role, please refer to the attached PD.
To be successful in this role, you will ideally possess the following skills and attributes:
- Experience in Vocational Management (OT, VOC or TAC), Allied Health or industry equivalent experience (OT, Care Coordinator, community)
- Demonstrated understanding and application of Injury Management process
- Resilience, self-motivation, high emotional intelligence and a strong ability to exercise empathy and flexibility
- Clear communication skills and the ability to engage with a wide range of stakeholders
- Have strong desire to learn and grow, and enjoy a good challenge
- Ability to see and understand different perspectives on an issue
- Demonstrated experience in establishing, influencing and achieving outcomes with internal and external stakeholders
How to apply
Click APPLY or contact Sophie Lagana on firstname.lastname@example.org for a confidential discussion. Applications for this role will be accepted up until 5 pm, 29th of May 2020.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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