Process Automation Technical Lead

• Full time, 3 year fixed term role
• Geelong office location, with flexible hybrid working (3 day office attendance required per week)
• Offering a competitive circa salary of $155,000 plus super and benefits

Care in Action

With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.

Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking a Process Automation Technical Lead who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters. 

About the role

The Process Automation Technical Lead is responsible for providing technical expertise in the design, build, and implementation of enterprise process automation platforms & solutions at the TAC. Acting as the technical platform owner, the role ensures platform & solutions are configured to best practices and TAC’s needs while working collaboratively with IT Shared Services (ITSS), DXC, architecture team, project teams, and business stakeholders. The role also plays a key part in delivering an enterprise pipeline of process optimisation that ensures success of strategic outcomes that enhance business efficiency and TAC client experience.

About the Team

Reporting to the Manager Automation and Integration this role sits within the Digital Delivery Branch in the Enterprise Transformation Division which successfully delivers the organisation’s strategic priorities cost effectively and in a way that optimises client outcomes, employee experience and a positive community impact. You will be joining a high performing team who have a wide range of experience and are open to continuous learning.

What we’re looking for

Leadership experience

Proven ability to act as a lead developer or technical lead across the lifecycle of automation solutions, from ideation to implementation and support.

Proven technical experience including:

• Deep expertise in at least one enterprise-grade RPA platform (e.g. UiPath, Automation Anywhere, Blue Prism) and one low-code platform (e.g. Pega, Appian, OutSystems).
• Familiar with common RPA and low-code use cases (e.g. task automation, workflow orchestration, document processing, case management).
• Demonstrated ability to design automation solutions as re-usable components aligned to business capabilities and value streams.
• Familiarity with patterns for platform management, including versioning, credential vaults, and logging/auditability.
• Understanding of platform governance, security (including data handling, authentication, and authorisation), performance monitoring, and exception handling.

Strong Written and verbal communication skills

Ability to clearly explain technical designs to non-technical stakeholders and engage collaboratively with business SMEs as well as external vendors.

Why you’ll love it here

There’s more to work than a competitive salary and amazing employee benefits. As our newest Process Automation Technical Lead you’ll also:

Be rewarded for great work

We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.

Grow and go places

We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

Achieve, together

We’re a collaborative and empathetic workplace. Work alongside your team to make a truly positive difference to people’s lives.

Ready to put care in action? We’d like to hear from you.

Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. All applicants will be advised of the outcome of their application.

For more information, read the attached Position Description or contact Bart Fine, Manager Automation and Integration on 0419 124 953 for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 24 August 2025.

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at People_Culture_Engagement@tac.vic.gov.au. If over the phone is better for you, our number is 5225 7500.

A safe place to work

We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices. We encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse and LGBTIQA+ people to apply for our roles.

Child Safety

At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.