We're Hiring!

Senior Manager Guided Recovery Work

• Full time, fixed term role (3 years)
• Geelong office location, with flexible hybrid working
• Attractive executive remuneration package

Care in Action
With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action.
Find out more about our shared purpose, and what drives every one of us.

Right now, we’re seeking a Senior Manager, Guided Recovery Work who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. That’s truly rewarding work that will help us continue to deliver life-critical services where it matters. 

About the role
The Senior Manager, Guided Recovery Work leads a large, people‑centred branch dedicated to helping clients achieve their recovery and independence outcomes – especially focused on meaningful participation in work - following a transport accident.

Stepping into the role, you will rapidly assess the systems, structures and transformational levers that shape client outcomes, using insight to influence change, uplift performance and embed initiatives that strengthen both client experience and the TAC’s organisational strategic objectives.

About the Team
The role will have around 6–10 direct reports, Team Managers, who lead through TAC values, modelling collaboration, empathy and purposeful action as they guide a branch of around 80 purpose-driven employees dedicated to helping clients recover and regain independence after injury.

You’ll be supported by the General Manager, Claims Management Group, who provides highly affiliative, strategic and transformational leadership and creates the conditions for high performance, operational success and continuous improvement.

What we’re looking for

• Strategic Leadership that drives Actionable Change.
  You shape the future direction of Guided Recovery Work by translating data and insights into clear, actionable and effective operational strategies. You identify the transformational levers—systems, structures, partnerships and performance drivers—that uplift outcomes, strengthen scheme sustainability and ensure the branch contributes meaningfully to the TAC’s strategic goals.
  
  
• High Performance Culture
  You lead a large, multidisciplinary workforce with clarity, empathy and accountability, setting and achieving performance targets. You drive a high‑performance, positive culture that balances commercial, clinical and person‑centred recovery disciplines, ensuring teams feel supported, empowered and equipped to deliver exceptional client outcomes.
  
  
• Innovative, Client‑Centred Recovery Expertise and Influence
  You bring deep insight into recovery pathways and early intervention, designing responsive and innovative strategies that optimise independence, return to work and participation. You collaborate across the Clients Senior Leadership Team and influence the broader health and vocational sectors to maximise benefits for TAC clients and the Victorian community, while providing trusted advice to executives and government.
  
  

Why you’ll love it here
There’s more to work than a competitive salary and amazing employee benefits. As our newest Senior Manager, Guided Recovery Work you’ll also:

Make a positive difference
Every day the work you do at the TAC contributes to something bigger. As part of an inclusive, supportive team you’ll find real purpose in achieving goals, together.

Be rewarded for great work
We value our people, offering salary packaging and a reward and recognition program.

Grow and go places
We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.

Ready to put care in action? We’d like to hear from you.
Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to a interview. All applicants will be advised of the outcome of their application.

For more information, read the attached Position Description or contact Krissy Izatt on Kristen_izatt@tac.vic.gov.au for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Monday 6th April 2026.

If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at recruitment@tac.vic.gov.au. If over the phone is better for you, our number is 03 9300 0501.

A safe place to work
We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.

Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website. 

This role will require you to have a valid Working with Children Check.